SHIPPING

Orders are processed within 2-3 business days. Any orders with free & USPS Shipping may experience some delays. If you need it by a certain date, please select the expedited options at checkout.

Each order receives a tracking number automatically as soon as the label is printed.
Check your email to get updates about your order.

RETURNS AND REFUNDS

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 14 days from the date you purchased it.

Refunds will not be issued if the product is worn or damaged. 

EXCHANGES

Bklyn Sole will honor exchange of size ONLY, if size is available. However, due to current health climate we are not honoring exchanges for safety and concern of our customers. 

LOST OR STOLEN ITEMS

Bklyn Sole is not responsible for lost or stolen packages. We will be sure to assist you with the carrier used for shipping, but once an order shows delivered, we cannot assume responsibility for packages that are lost and/or stolen.

It’s important to provide detailed and comprehensive shipping information when placing your order. Bklyn Sole is not responsible for undelivered packages based on misinformation of shipping addresses filled out by the customer upon checkout.